MRO – Adapting to COVID-19 (23.03.2020)

by | Mar 23, 2020 | Uncategorized

Moore Options for Health Service Delivery During the COVID-19 Outbreak

MRO COVID-19

Please click on the above link for an update from Kate Moore our Clinical Director on how we are adapting our services to manage the current COVID-19 situation.

MOORE OPTIONS FOR HEALTH SERVICE DELIVERY DURING THE
COVID-19 OUTBREAK

MRO ASSIST

To ensure our clients remain healthy, well and are engaging in proactive strategies, we are offering
“health screening assessments and intervention” through our MRO Assist program. This program is
provided remotely, given the current restrictions imposed by COVID-19 and the need for less face to face
visits for our clients. In particular, these remote services are geared to flag clients who are considered
vulnerable, isolated and who may benefit from the support of a health professional if they are unable to
access standard rehabilitation services. The goal is to ensure the client’s pain or medical condition does
not deteriorate further whilst they are home based, and to link them to online options to enhance recovery.

MRO ACTIVATE

We have developed a proactive, education program to help patients with soft tissue injury re-engage in
activity. Topics covered are principles of ‘Explain Pain’, pacing, activity modification, negotiation of
suitable duties, flare-up plan and coordination of treatment and recovery.
Program includes: 15 hours of intervention (including 5 training modules, initial and closure reports,
outcomes measures, Explain Pain Handbook, MRO workbook and equipment up to $150 if required).

ERGONOMIC ASSESSMENTS PLUS ONLINE EDUCATION

With many staff now working from home due to the COVID-19 virus, our experienced Occupational
Therapists can provide a face to face* review of workstation setup and provide ergonomic advice and
review equipment needs. We can also offer remote ergonomic education and powerpoint package.

CASE MANAGEMENT AND OCCUPATIONAL THERAPY / REHABILITATION
COUNSELLING

We are able to continue to provide case management and rehabilitation services with existing clients,
using telephone or (if they are able) video conferencing services.
For essential services, we are able to provide face to face review on the premise that the COVID-19
criteria are met*

MEDICOLEGAL SERVICES

For existing bookings, we will seek advice from the referrer regarding each matter. Options of
rescheduling the appointment and providing remote assessments using video interview will be explored if
face to face assessment is not possible.

*Client or anyone in the household has not had known exposure to COVID-19, is not high risk or vulnerable (i.e. immunosuppressed or over 65 years), has not travelled overseas 14 days prior to the assessment and is not feeling unwell or showing signs of fever, shortness of breath or flu-like symptoms.

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