Season Greetings from MRO
What a year 2021 has been!

Despite great challenges in negotiating home visits and coordinating services for our clients, we can look back on this year with great pride. Our experienced clinicians and proactive admin team have worked extremely hard, and the commitment to ‘making a difference’ has been so evident in our work.

Some of our HIGHLIGHTS from 2021 include:

  • We have supported our clients throughout the pandemic to ensure they can access appropriate treatment, services and manage their injuries.
  • WE CELEBRATED OUR 10th BIRTHDAY
    • We have assisted over 1300 clients with their rehabilitation post injury
    • Completed over 450 medlegals
    • Our admin team has increased to include 7 permanent employees
    • Our clincial team has grown substantially and we now have 25 experienced clinicians located throughout NSW and ACT
  • All MRO staff are fully vaccinated and we have clear protocols on risk assessment and management of face to face visits.
  • MRO are proud to be on various panels including the NRMA CTP, Suncorp, icare care needs assessment, icare case management and SIRA Approved Medicolegal Panels.
  • Additional online inservices, mentoring and support have been provided to our team, encouraging team collaboration and unity.
  • Commenced telehealth / remote and hybrid functional assessments to maintain quality of rehabilitation whilst ensuring the safety of our clients during the COVID-19 pandemic.
  • Bridging the Gap – Our team have assisted many severely injured clients transition between insurer funded to icare LTCS, by completing FIM assessments, coordinating applications and ensuring continuity with approved icare case managers.
  • Our growing medicolegal team has expanded, specialising in personal injury, medical negligence, CTP and workers compensation matters for various diagnosis groups.
  • MRO continues to pride themselves on their core values, ‘WE ARE PROACTIVE, WE WORK AS A TEAM, WE HAVE INTEGRITY, WE STRIVE FOR EXCELLENCE AND WE SERVE OTHERS’.
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